Refund & Cancellation Policy

Digital products, instant delivery

All products sold on The Cozy Corner are digital and delivered automatically the moment your payment is confirmed — as an instant download on the confirmation page, and again by email.

Cancelling before payment

You can cancel an order at any point before completing payment on the checkout page — simply close the checkout window. No charge is made unless payment is completed.

7-day refund policy

You can request a refund within 7 days of your purchase if:

• You were charged but never received your file (no download, no email) — check your spam folder first, then contact us
• The file you received is corrupted or incomplete
• The product is materially different from what was described on its product page
• You were charged more than once for the same order due to a technical error

Email support@thecozycorner.in with your order ID (from your confirmation email or the URL of your order-status page) and a description of the issue. Approved refunds are processed within 5–7 working days, back to your original payment method.

What isn't covered

Refunds aren't offered for change of mind after a file has been successfully delivered and matches its description, or because the guide or course didn't produce the results you hoped for — see our Terms & Conditions regarding no guarantee of results. Refund requests made more than 7 days after purchase aren't eligible.

How refunds are processed

Approved refunds are issued back to the original payment method used at checkout, typically within 5–7 working days. We do not handle refunds via cash, bank transfer, or any method outside our payment gateway's system.

Contact us

For any order issue, email support@thecozycorner.in or see our Contact page.